![]() The Palmetto app for monitoring, maintenance requests and customer service has a 3.9 star rating on Google Play and a 4.4 rating on Apple's App Store. ![]() Customers who opt out of the Performance plan receive the standard warranties and proactive monitoring of their system under the Palmetto Protect Essentials plan. Customers who purchase their panels with either cash or a loan can add this additional coverage for a fee. Palmetto's lease and power purchase agreement receive additional benefits - a production guarantee and labor coverage - under the Palmetto Protect Performance plan. SolarEdge inverters come with a 12-year warranty, while Enphase inverters come with a 25-year warranty. Tesla and most Sonnen batteries offer 10-year warranties, though some Sonnen batteries carry 15-year warranties, the longest I've seen in the residential industry. These production warranties are near the top of the field for both length and the level of production. Both REC and Qcells panels are guaranteed by the manufacturer to produce at 86% of their rated capacity after 25 years (some REC models have a 92% guarantee). ![]()
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